To improve the competitiveness of industry and aid the sound development of society, we are committed to continuously assisting the sustainable growth of our clients, who are applicants for certification, certified organizations, certificate holders, and applicants for verification and validation. We provide trustworthy services with credibility that add considerable value.
With this commitment in mind, we have established the following quality policy:
- Complying with international and national standards and specifications, as well as related legal norms, we adhere to and effectively ensure the basic principles required for certification bodies, which include impartiality, competence, responsibility, transparency, confidentiality protection, complaint management, and following risk-based approaches.
- Through a series of PDCA (Plan-Do-Check-Act) cycles in our certification services, paying particular attention to on-site auditing, we make maximum effort to promote continuous improvement in our client satisfaction, upholding our values and demonstrating our trustworthiness to clients.
- We provide excellent services that sustain, improve, and create value for clients, and develop new and advanced services that our clients expect.
To achieve the abovementioned policy, I establish and implement aligned business goals every year and encourage our officers and employees to practice self-directed management and be agile.
April 1, 2022
Ryoichi KANNO, Ph.D.
President
JIC Quality Assurance Ltd. (JICQA)